We will ensure that you receive the highest level of courtesy at all times.
We will ensure that sufficient time is given to your queries.
* Please note. You will be issued a PayPal Invoice from email@example.com to the email address you registered with us.
All downloadable items to be payed for prior to Download/Dispatch.
In all respects our services, and or treatments are FREE. Any payments made to us are solely for our time and to cover any postage/travel/venue costs incurred.
All purchases and bookings will be confirmed by either email or phone.
Payment methods include credit cards (including MasterCard and Visa), debit cards (including Maestro (Switch), Solo, Visa Electron and Visa Delta). All payments are made via PayPal so customers credit card details are not handled by us, they are cleared though Paypal's Merchant Banking system.
Customers must be aware that any purchase made on line will show on the relevant credit card statement as via Paypal.
We also accept personal cheques (with cheque guarantee card) and postal orders with orders made by post. All Charges are inclusive of VAT@ the current UK rate.
We will charge interest in respect of late payment of any sum due under this Agreement, which shall accrue from the date when payment becomes due from day to day until the date of payment at a rate of 10% per day above the base rate of the Bank of England from time to time in force.
Hypno-reiki.co.uk do not provide credit facilities.
Any appointments booked must be paid for in full if the client fails to attend the appointment or indeed fails to cancel the appointment a minimum of 48 hrs prior to the appointment start time then in either case the payment in full will be charged. If you have any queries then do not hesitate to contact us.
Deposits paid for Reiki Attunements/Hypnotherapy Courses/Party's must paid at least 4 weeks prior to start date. Anyone failing to give 4 weeks notice of cancellation will forfeit their deposit plus up to and including 50% of the total cost, under 3 weeks then whole payment is due/forfeit so as to cover venue costs. If booking a place on a course within 3 weeks of the start date then payment shall be the full amount, not a deposit.
If Cancellation is given over 6 weeks prior to the cousre dates then it may be possible to organise alternative dates. In all cases any cancellations have to be in writing/by email and have to be confirmed by us.
Customer's details who solely apply for Distant Healing requests will be deleted once confirmation of healing has been sent with the exception of email address. Our Customer Details are not shared nor given to any other company or individual, email addresses are used only for our own marketing purposes.
We are not responsible for any mishaps or circumstances occurring as a result of your use of any of our materials. You are advised to ensure that 'normal' safeguards are in place before inducing hypnosis in another individual or providing any therapy for an individual. All purchases from this website must be prepaid. Postage and packing charges are not included in the purchase price but are clearly shown at the checkout; cancellation of your purchase at that point incurs no penalty. Where a downloadable product is available, you will receive a download link via email which will be despatched when the completed purchase transaction has been confirmed; where physical copies are concerned, these will be despatched within two working days, stock levels permitting. On the rare occasion that we are awaiting stock, you will be informed immediately and may cancel your order without penalty if you wish. Please allow at least 48 hours for delivery in the UK, longer if you live elsewhere. If paying by personal cheque or postal order then Items will be dispatched once funds have cleared in the bank.
RETURN & REFUND POLICY
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives as exchanges can only be made if reported within three days of the goods being received.
In ALL cases any cancellations have to be in writing/by email and have to be confirmed by us.
Note: Due to the sensitive nature of the hypnosis and associated products (i.e. videos/DVDs/CD) we sell; we are unable to issue refunds under any circumstances. However we will of course immediately replace these products if they appear to be faulty. Should you have any questions, please do not hesitate to contact us.
No product confers any rights of resale; recording or copying of any of our products for commercial purposes is strictly forbidden though you may record/copy them for your individual use.
We do not agree with SPAM and will not share your contact details. By agreeing to these terms you are agreeing to 'Opt in' for us to use your email address for our own marketing purposes. You will have the option to unsubscribe at anytime.
We reserve the right to make such changes to these Terms and Conditions as may be deemed necessary from time to time.
**CERTIFICATE OF PROFESSIONAL INDEMNITY AND PUBLIC LIABILITY INSURANCE Held with Westminster Indemnity**